Testimonials - Recent Feedback from Customers
"Hi, I just wanted to send a note to thank your staff, particularly Michele and Cathryn.
Our cruise was 1st class, the ship was amazing, we had everything included we could wish for. They did an excellent job in getting everything arranged for the cruise as well as the Rome trip.
Please pass on our thanks to your team and I’ll definitely let your girls take care of any future cruise I want to book. Kind Regards,
Neil & Audrey B.
Thailand Multicentre - Krabi & Bangkok
"Hi Angela, I've been meaning to text you since I got back from Thailand. Just a wee thank you, everything was fab with hols... hotels were great, especially the U Sukhumvit in Bangkok which I would highly recommend xx,"
"Hi Maureen, Just arrived back from London, just had to email you and give a big thanks from all of us to you for arranging our train, hotel and our complementary meal the whole weekend was fabulous. If ever go again I won't hesitate to book through you. Once again thank you,"
USA Multicentre - Los Angeles, Las Vegas & San Francisco
"Hi Tom, I'm so sorry that I've taken so long to message you, since our trip to America. I just wanted to say, we had a MASSIVE HUGE WONDERFUL AMAZING BRILLIANT EXTRAORDINARY UNBELIEVABLE MIND-BOGGLING holiday!! We had just the best time in the whole wide world and I'm so grateful for such a wonderful experience. My brother has since recommended you to our friend, Adam, who I believe is in conversation with you. We will be using you again in the new year, and I look forward to our next adventure! Best wishes,"
Sam, Chris & Ben S.
USA Multicentre - San Francisco, Los Angeles & Las Vegas
"Hi Maureen, We have just arrived back from our trip that you organised for us and I just wanted to say “thank you”
Our trip was amazing and made better by the quality and timings of the flights and hotels.
Thank you so much for all that you did and I would have no hesitation in coming back to you to book another trip.
Thank you again."
"Maureen, A big thank you on setting up our holiday everything just fell into place a job well done. When we were standing waiting to check into our hotel in Las Vegas with Glen Travel paper work in hand I was surprised to see the man in front had similar Glen Travel paper work. So I have to say Hi from Dot and Bob from England, it seems you had them on a similar format to us so that’s four happy customers. Regards,"
William & Angela McS.
"We had a very enjoyable break in London last weekend. We were a party of
five and we would like to express our gratitude for the courteous and
friendly help I was given when the break was arranged. The Russell hotel was
superb and we would certainly visit it again. All the arrangements were spot
on and we felt we had been pampered. I would especially thank Maureen who
dealt with our arrangements. She was so helpful and pleasant to talk to. An
asset to Glen Travel. Thank you once again Maureen, You made it all very
easy, Best Wishes,"
"Hi, just a note to say thanks for the holiday arrangements. Everything went well, no problems at all. Will be in touch again soon for our next break which will be in September. Thanks again."
Grace & Tom P.
London Theatre Break
We just wanted to say thanks for organising our recent theatre break in London. Everything went smoothly and the hotel location was ideal. We particularly enjoyed the Thames cruise tickets. Will definitely book with you again should we return."
Been a bit jet lagged and pretty busy since we got back but was going to drop your line shortly.
Everything went perfectly to plan and the flights with United were excellent, most arriving a bit early with not too much time hanging about airports. The Outrigger Reef hotel was excellent and in a great location and we would highly recommend it. New York New York was also great (the casino also had lower value tables which appealed to us not being high stakes gamblers). I think the MGM Grand would be my choice if I were to go again - partly due to it being close to the last stop on the monorail and looking a bit more modern.
(Had to pay for bags on the Hawaiian Airways flight from Ohau to Maui but do think you mentioned to me that would be the case - wasn't much about £10 per bag)
Booked a helicopter flight to the Grand Canyon with Papillion Tours, who picked us up by bus at the hotel, took us to Bolder airport and a trip to the GC over the Hoover Dam with a champagne picnic at the bottom then back to the hotel - picked up at 10 back for afternoon at the pool for 2 - longer trips available with river trips and the skywalk etc but we didn't want to be away all day and actually shorter than intimated but suited us - cost $330 each.
All in all a fantastic holiday and all flight and hotel vouchers/tickets etc you provided were spot on.
Look forward to our next trip and thanks again for all your help with arranging this one.
Cheers." Gavin & Lorna B.
"To Michele, Just to say Thank You! We had an amazing time couldn't have asked for better!" Jess & Steven C.
"Hi Michele, I just wanted to say thank you so much for organising our holiday we had a fantastic time and we couldn't have wished for more - all hotels were excellent all flights were excellent no hassle whatsoever..... so thank you very much!" Tracy S.
"Hello, I recently returned from my San Francisco-Las Vegas-New York holiday booked through yourselves, just wanted to say it was fantastic and flights/hotels were perfect and we had no hassles. I'm now looking at returning next year and wanted to know what you had to offer for the following -
San Francisco (3-5 nights) onto New York (3-5 nights). Maybe with a few nights in Los Angeles if possible. Looking at next April 2015. Thanks again." Jody R.
"Hi Tom, Just a quick email to say thank you so much for organising our USA holiday, we had one of the best holidays of our lives and will never forget it so once again thank you. We will certainly be in touch when we decide to go away again and of course recommend you to friends and family, All the best!" Nikki P. & Jamie M.
"Dear Maureen - just wanted to say thank you for your prompt and helpful attention when I booked my trip to London for last week-end. Although I live in Edinburgh my family all live around the East Kilbride/Lanarkshire area so I will certainly be happy to recommend them to you if they are looking to arrange any trips. Kind Regards" Veronica Y.
Navigator of the Seas
"This is the first time we have booked through Michele in Glen Travel and it will not be the last! Michele was excellent and our booking was quite complex with adding a 3 night hotel stay in Rome prior to our cruise and arranging separate transfers. I was so impressed when we received all our documentation for our holiday everything was clearly marked for each stage of the holiday & even our pre booked seats and online checking had been completed by Michele, this was our 15th Cruise and we travel about 3 times a year and this service was faultless and far superior than we have experienced in the past including the after sales which is usually non existent." Gaynor W.
"Hi Michele, thanks very much for arranging a fantastic trip. Now at JFK waiting to fly home. All three bits of our holiday - Boston, Cape Cod and NYC - were fab, and no hitches. Hotels all very good. Here's the family in Cape Cod, on the veranda at the Lighthouse Inn. Many thanks, I have passed on details of Glentravel to some friends." Steve, Karen, Tom and Hannah E.
Explorer of the Seas
"Hi Michelle, We just wanted to say thank you for all your help and advice given when we booked our cruise holiday on the Explorer of the Seas. Not only was this the best price we had been quoted but the quality of customer service was the best we have received from a travel company. It was very obvious from the information received from Michele at Glen Travel that the staff are very experienced and themselves well travelled. Thanks to all." The M Family.
City Break in Chicago
"Dear Graham & Maureen, Thought I'd send you a postcard from "The Windy City" and say a big thank you for all your help arranging this holiday. Fantastic doesn't even come close!! Hotel here (Radisson Blu Aqua) really superb. Will definitely be back to this wonderful city. Will not hesitate to book with you again. Kind Regards, " Linda & Tony H.
Golf Break in Mar Hall
"Hi Tom, I am just back from the Mar Hall trip and I would like to say that it was very, very good. My pal and I really enjoyed the golf course, and the hotel room, facilities and food were excellent. The package was superb value for money. We were also very lucky with the weather. I would be grateful if you could advise me of any other similar offers in future. Thanks, " Allan F.
"Hi Maureen, just returned from London break, fantastic trip, everything was perfect. I can honestly say that the whole trip was excellent value. The only drawback is I have put on half a stone due to all the good food. Thanks, till next time ( keep me informed of any other deals ). Regards, " Keith M.
"Good afternoon, Just want to say that we booked with you for our trip to London and that we really had a great time. The Hotel (President) was really nice and central and the Jersey Boys show was fantastic. The train was really good as well. Hope to book again with you in the future. Regards, " Jeanette M.
Liberty of the Seas
"My wife & I ( 60+ ) have just returned from a back-to-back 2 week cruise with Royal Caribbean 'Liberty of The Seas' to South & East Caribbean.Last year, we cruised for the first time - 1 week on RCI's 'Serenade of The Seas'. Despite my initial reluctance, I got 'hooked' on cruising. Both liners are beautiful, Staff & service are excellent, as is the food and quality of all facilities. There's nothing 'stuffy' about these cruises ;dress up for 'formal' nights', go 'smart casual, or just relax and do your own thing. We booked our first cruise through a large nationwide High Street agent, and felt at the time that we got good value for money. However, we were very pleasantly surprised to find that the cost of our 2 week cruise, booked through Glen Travel, cost little more than our 1 week cruise last year. This, combined with the helpfulness of your staff and the seamless organisation of the holiday, will bring us back to you for future holiday arrangements.
Well done you guys, and thank you.. " John & Angie M. Voyager of the Seas "Just a quick note of thanks for the holiday we have all just had. The Icaria hotel in Barcelona was in the right location and first class rooms and food. The cruise was well organised, plenty of food ,great staff to help and serve us. The flights were great, plenty of help both at Stansted and Barcelona going out and coming back. So many thanks to you. " Val B. Brilliance of the Seas "Just a note to say how much we enjoyed our cruise for our 50th Wedding Anniversary. Everything was first class, flight was very good and the ship was aptly named "Brilliant". Thank you very much for your help and any special offers for another cruise would be welcomed." Shirley & George N. Navigator of the Seas "Just to let you know we enjoyed our cruise on Navigator of the Seas. Flight out was on time and room at Front Maritim Barcelona good. Bit of delay getting on ship due to large numbers arriving at same time but once on board everything was up to usual RCI standard with the evening entertainment very good. Globespan flight back was delayed four hours and according to quite a few people a few of their flights had been delayed over that weekend. That however was the only negative and we had a great time otherwise." Donald L. Voyager of the Seas "Thank you for organising our recent cruise on Voyager of the Seas. Everything went well; I was particularly impressed with the Hotel Front Maritim; it was well situated near the beach and the reception staff were helpful and spoke English well and the breakfast selection was exceptional. I would have no hesitation in recommending this hotel to your clients. Thanks again for your efforts. I would be grateful if you could inform us of any deals in 2009 for cruises featuring the Greek Islands and also Australia/New Zealand (not necessarily a cruise for this option)." Charlie H. Navigator of the Seas "The cruise on Navigator of the Seas was excellent. Ryanair leave a little to be desired - the hotel in Rome we used was super would recommend it The Hotel Albergo Santa Charia is ideally situated about 100yards from the Pantheon. Thank you for your patience." Janet F. Voyager of the Seas "I have just come back from my cruise on Voyager of the Seas in the Med. In short, it was the best holiday I have EVER had! (And I have had many, eg. China, Egypt etc). Thanks to Glen Travel. Now my husband says he will go with me next year. So can you please give me a price for the following: Same cruise round the med. on Voyager of the Seas. Dates either 12th Sept or 19th. Sept. Same cabin quality, in fact I would like the same cabin if that is possible." Sue B. Splendour of the Seas "Just returned from cruise on Splendour of the Seas booked through your company. Just to let you know that my mother and myself had a wonderful time on the ship and would recommend this trip to anyone. Also many thanks for efficient service provided by yourself.." Deborah G. Jewel of the Seas "Just received the booking confirmation for our Jewel of the Seas cruise. I cant thank you enough for all your help it is much appreciated myself and my wife are over the moon with what you have put together for us we could not have done it without you hope you have a nice day take care ." Michael M. Belle Mare Plage in Mauritius "My husband and I stayed at the Belle Mare Plage for our honeymoon. It was absolutely fantastic. I did research on Mauritius prior to booking and everything about the island was great--big enough to have space on the beaches, small enough to travel around the whole island if you wanted to and a diverse population that is so incredibly friendly to visitors made a big impression prior to our trip.
The hotel itself is perfect. The layout is spread out so there is no feeling like the guests are piled on top of each other. There are at least three pools and a huge stretch of beach. No matter where you want to lay out and catch some sun, there are always chairs available and you do not have to "stake out" chairs early in the morning to guarantee a good spot. The rooms are spacious and have lovely character. One of the first photos I took was the view from our room onto the beach and it was my screen saver for a year. The food is delicious, delicious, delicious. The morning buffet is extremely thorough--so much to choose from from loads of fresh fruit, omelettes to order, fresh bread, pastries, crepes, hot meat dishes, fresh juices, etc. The evening buffet is outstanding. There were different food stations: meat, Asian, Mauritian, Italian, fresh salads, pasta salads, the most amazing freshly cooked fish along with the other usual side dishes and a dessert station to die for. One night there was an award winning French chef creating his signature chocolate masterpieces. Every single night had different food (we stayed ten days)...nothing repeated and there was so much to choose from. There are other restaurants to eat at during the day, but we never did as breakfast and dinner was plenty (except for our honeymoon dinner which was great as well). There was never a rush to get a seat for dinner--always plenty of seats at whatever time we wanted to eat. The water sports offered are great--this side of the island has more waves, but it is worth it for the adventure. If you want to snorkel or ride in the glass bottom boat (almost every water sport was free) make sure you sign up in advance. There was only one time the boat house had already booked up a snorkeling trip we wanted to join. There are always fresh beach towels waiting for you at little huts along the beach--no need to bring something from home. The chairs are super comfy and covered with umbrellas. The staff at the hotel is beyond friendly. Everyone always greeted us with "bonjour" or "bonsoir" where ever we went. It never felt pretentious--just another example of the very friendly and genuine demeanor of the Mauritian people. When we needed assistance in our room, they were quick to respond. We tried to play tennis but ran out of time. My husband and I played a couple rounds of golf and thoroughly enjoyed it. One course is on a former nature reserve and while I was teeing off, there was a small herd of deer, laying in the grass about 50 meters away, watching us play. The spa is great--I had two massages and they were fantastic. The gym is top-notch and the fitness classes offered are diverse and well taught. We did not discover the whirlpool/sauna area of the spa until the last few days...it was so relaxing and always nearly deserted. One of the best things about the BMP is that there is so much to do, nothing is ever overcrowded. We did take a trip to the Ile auf Cerfs by catamaran and while I was a little disappointed that we had such little time on the island itself, the boat ride ended up being our favorite part. They also had a very nice children's club and saw the children there were very well tended to. Simply put, this trip was worth every penny and then some. It was such a great experience in Mauritius and I can only hope that we return sooner rather than later." Kristin P.